Veluoré Privacy Policy
This Privacy Policy describes how Veluoré ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from Veluoré.com (the "Site").
1. Information We Collect
We collect information from you when you:
Visit our Site: We collect certain information automatically, such as your IP address, browser type, operating system, referring URLs, and browsing behavior.
Place an order: We collect information necessary to process your order, including your name, shipping address, billing address, email address, phone number, and payment information.
Contact us: We collect information you provide when you contact us via email or contact form, such as your name, email address, and the content of your message.
Subscribe to marketing: We collect your email address if you subscribe to our newsletter or other marketing communications.
2. How We Use Your Information
We use your information to:
Provide and improve our services: To operate the Site, process orders, provide customer support, and improve our products and services.
Communicate with you: To respond to your inquiries, send order confirmations, provide updates on your order status, and send marketing communications (if you have opted in).
Prevent fraud: To detect and prevent fraudulent transactions.
Comply with legal obligations: To comply with applicable laws and regulations.
3. Sharing Your Information
We may share your information with:
Service providers: We share information with third-party service providers who assist us with payment processing, shipping, website hosting, and other operations. These providers are obligated to protect your information and only use it for the purposes we specify.
4. Your Choices
Marketing communications: You can opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or by contacting us.
Cookies: You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Site.
Access, correction, and deletion: You may have the right to access, correct, or delete your personal information. Please contact us to exercise these rights.
5. Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
Encryption: We use encryption technologies to protect sensitive information transmitted online.
Access control: We restrict access to your information to authorized personnel only.
Secure storage: We store your information on secure servers.
6. Cookies
We use cookies to:
Improve your experience: To personalize your experience on the Site and remember your preferences.
Analyze website traffic: To understand how visitors use the Site and improve its functionality.
Target advertising: To display relevant advertisements to you.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the Site.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@veluore.com.
Veluoré.com Terms of Use
By accessing or using Veluoré.com (the "Site"), you agree to be bound by these Terms of Use ("Terms").
1. Use of the Site
You may use the Site for lawful purposes only.
You agree not to use the Site in any way that violates any applicable laws or regulations.
You agree not to interfere with the operation of the Site or any other user's use of the Site.
2. Intellectual Property
The content of the Site, including text, images, logos, and trademarks, is protected by copyright and other intellectual property laws.
You may not reproduce, modify, distribute, or display any content from the Site without our prior written consent.
3. Product Information
We strive to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions, pricing, or availability information is always accurate, complete, or error-free.
We reserve the right to correct any errors or inaccuracies and to update information at any time without notice.
4. Orders and Payment
Your order constitutes an offer to purchase products. We reserve the right to accept or reject your order.
Payment is due at the time of order.
Prices are subject to change without notice.
5. Shipping and Delivery
We will make reasonable efforts to ship your order in a timely manner. However, we are not responsible for delays caused by shipping carriers or other factors beyond our control.
Shipping costs and delivery times are provided on the Site and may vary depending on your location.
6. Returns and Exchanges
Our return and exchange policy is outlined on the Site. Please review it carefully before making a purchase.
7. Disclaimer of Warranties
The Site and its content are provided on an "as is" and "as available" basis.
We make no warranties, express or implied, about the Site or its content, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
8. Limitation of Liability
To the fullest extent permitted by law, we will not be liable for any damages arising out of or related to your use of the Site, including but not limited to direct, indirect, incidental, consequential, or punitive damages.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of Utah.
10. Changes to These Terms
We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on the Site.
11. Contact Us
If you have any questions about these Terms, please contact us at hello@veluore.com.