Veluoré Return Policy

We want you to love your luxury Veluoré blanket! If you're not completely satisfied with your purchase, we offer returns within 30 days of delivery.

How to Initiate a Return:

1. Contact Us – Email our support team at support@veluore.com with your order number and reason for return.

2. Ship Your Item – Once your return is approved, you’ll receive instructions on where to send the item.

3. Cover Return Shipping – Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe delivery.

Return Eligibility:

• The blanket must be unused, unwashed, and in its original packaging.

• Returns must be initiated within 30 days of delivery.

• We do not accept returns on final sale or custom-made items.

Refund Process:

• Once we receive and inspect the returned item, we’ll process your refund within 5-7 business days.

• Refunds will be issued to your original payment method.

• Original shipping fees are non-refundable.

Exchanges & Defective Items:

• If you receive a defective or incorrect item, please contact us at support@veluore.com within 7 days of delivery, and we’ll send a replacement at no cost.

If you have any questions, feel free to reach out to our customer support team at support@veluore.com.

We appreciate your business and look forward to keeping you cozy!